CRM - Travel, Transportation & Hospitality

From superior customer service, to highly personalized content and offers, a robust CRM solution can help companies in the travel industry to acquire and retain more customers.customer relationship managment iLive Corporation can customize CRM applications to meet your specific needs from managing customer trip data, profiles and user activity, to sharing updates with partners. Our data migration and integration services can help you integrate with databases, call centers, online booking systems and more. With more complete customer profiles and histories, we can help you create and track highly personalized marketing campaigns and up sell or cross sell promotions, as well as provide your customer care team with the information they need to provide the highest quality service. We are actively involved in the whole CRM adoption process, from design and implementation to managing the adoption process and providing on-going maintenance and support, so we not only help you get the system in place, but also use proven techniques to make sure the system is adopted and used effectively.

With more complete customer profiles and histories, we can help you create and track highly personalized marketing campaigns and up-sell/cross sell promotions, as well as arm your customer care team with the information they need to provide the highest quality service. We are actively involved in the whole CRM adoption process, from design and implementation to managing the adoption process and providing on-going maintenance and support, so we not only help you get the system in place, but also use proven techniques to make sure the system is adopted and used effectively.


We provide CRM consulting services to over 500 clients world-wide in the travel industry. Our in-depth understanding of CRM, best practices for the travel and transportation industries will be implemented to help you customize a solution that addresses your company’s unique business needs.

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